Currently, we employ separate organization and customer service teams. Our management team is responsible for handling a wide range of business purposes as well as conducting business planning and policy. The fields they are in charge of including advertising and PR, human resources, technology and others. Most of our managerial staff comes from backgrounds within the monetary services industry and relevant experience within their specific area of know-how.
Our customer service team is lively 24 hours a day and seven days a week treatment queries and request from our customers and enquirers. Their job typically involves replying phone calls and emails that come through our online contact forms. The most significant skill set they can have in order to qualify for this job is communication skills and we expect impeccable standards of written and verbal communication from all of our customer service staff. Desirable attributes will include patience, phone manner, and a personable approach to dealing with people. Previous experience within customer services is also desirable and for certain roles will possibly be obligatory as a bare minimum.
With the current monetary climate as it is, one of the few industries that continue to grow is the loan industry. If you are considering a change of career, all signs point to the fact that is successful to be a growth area for the foreseeable future. Candidates with experience in the financial sector in particular will find that within backing, the field of consumer credit is one of the few that is hiring whilst many others are firing. As such, it represents a sensible career choice for anybody within the financial services industry looking to find a job that will remain secure for many years to come.
There are, however, two sides to every coin and one result of these circumstances is that jobs in this area can be highly competitive. Any candidate competing for a job within personal finance should therefore come to interview prepared to demonstrate their commitment and skills to a potential manager. A recently edited CV, updated to highlight all of your relevant experience and skills, is also important, as is a carefully crafted cover letter.
Candidates with extensive experience in consumer finance will always be highly valued and are welcome to apply the instant we make a vacancy available. In a competitive job setting, relevant experience is usually the greatest valuable commodity. Do not be disappointed if you do not find a job in this field correct away, however, as even those with knowledge may find that this is now a highly competitive area.